At the conclusion of this webinar series, the Geriatric Scholars should be able to:

1. Peer to Peer Education - Improve their communication skills in knowledge transfer with their peers who work in the CBOC's
2. Adult Learning - Define the basic theories of adult learning to better understand what motivates and engages adults to incorporate new information into their health behaviors
3. Health Literacy - Identify literacy barriers that affect learning in older patients
4. Keys to Effective Leadership - Describe how to navigate team members through effective negotiations and discussions of team member roles; Apply open and frank discussion strategies among team members that serve to build commitment and confidence; Recommend opportunities for leadership among team members
5. Managing Team Dynamics - Utilize successful team-based solutions to guide the members of the team to meet patient needs; Develop a strategy to foster productive collaboration with other team members

After this particular video, Geriatric Scholars will be able to:

• Identify strategies to routinely include systems improvement in clinical practice
• Use a tally sheet and Pareto chart to identify specific areas of focus for improvement within clinical practice
• Create a well-defined process measure to collect baseline data and monitor improvement
• Utilize methods of measurement in order to determine the impact of steps of change