The Portal of Geriatrics Online Education

FAQ - Frequently Asked Questions

This page contains answers to frequently asked questions about POGOe. Click on a subject heading below to view questions and answers relating to your selection. Links throughout the answers will guide you to further information on our website or from other sources.

If you have a question that is not answered here, please Contact Us.







Q: Where can I read POGOe's policies?


Q: What does "Restrict access to confirmed faculty and specific users" or "Restrict access to specific users only" mean?


A: Some products are restricted to confirmed faculty members. While the product description is viewable by everyone, the documents associated with the product are only available through a screening process by POGOe staff. This system prevents the release of test answers or other sensitive materials to unauthorized individuals. To read more about this, click here.

Products can also be restricted to specific users. The author can add a list of POGOe users to the product who will retain access to the documents no matter what level of restriction is placed on the product. The author must know each person's username.




Technical Questions About the Site

Q: Why doesn't the page look right?

A: Some of the features on POGOe work best with a certain browser, such as Print-friendly Version and viewing Powerpoint documents within the product page. Most of the website looks the same in every major browser, but if you are having trouble with one of these features, try viewing it in a different browser.  Most widely used browsers such as Internet Explorer (version 7 and above), Firefox, Safari and Chrome are supported.

Q: How do I use a .iso/.zip file?



Q: How do I sign up for the newsletter?



A: All you have to do to receive the newsletter is create a POGOe account. Just go to and fill in the registration form. You only have to fill in the fields marked with a yellow asterisk. Leave the Group Email Settings the way they are (not checked), and you'll start receiving the POGOe newsletter. You can also access the Newsletter Archive at any time in the menu on the left.


Author's Questions

Q: Where can I find the CRCCI form?

A: The CRCCI form is no longer required. We have incorporated the information from the form into the Copyright tab of the submission form. Simply fill that out and make sure you've checked the box that states that you are authorized to submit the materials on behalf of all of the authors.

Q: How do I submit a product?


A: Please take a look at the tutorials which explain how to submit a product to POGOe. If you have any additional questions, you should send an email to

Q: What do I need to know about submitting a lecture/Powerpoint presentation?



A: Every lecture presentation should include detailed speaker's notes that explain what each slide is about. Think about it. A good presenter never reads what's written on each slide. You might as well just give the presentation to your attendees and let them read it for themselves. To make a lecture interesting and useful, you verbally add information to the slides. When submitting the lecture to POGOe, you should make sure that it includes these notes so that a POGOe user that wants to reuse your presentation or adapt it for their own will know what point you were trying to get across and what additional information should be added.

Q: Is there any way that I can learn how often my products get viewed or downloaded?



A: If you log into POGOe, you can get an updated answer any time you wish. On each product there are tabs just above the Product Title. On the “Statistics” tab, you can find out all kinds of interesting information on the usage of your products. The data on this page has been tracked since October of 2009. In order to view the statistics, you must be logged in on the account that controls the product (that is, the person who originally submitted the product).

Q: How do I cite a product on my CV/in my bibliography?



A: NLM Format:
Last, First + Middle initial. Product Title. The Portal of Geriatric Online Education (POGOe); publication year. Available from:

Buckley LD, Smith B. My POGOe Product Title. The Portal of Geriatric Online Education (POGOe); 2008. Available from:

APA Format:
Last, First Initial. Middle Initial. (Publication Year). Product title. The Portal of Geriatric Online Education (POGOe). Retrieved Date of Access from

Buckley, L. D. and Smith, B. (2008). My POGOe product title. The Portal of Geriatric Online Education (POGOe). Retrieved September 21, 2009 from

Q: How do I cite an image within my product?



A: All images in the documents you upload to POGOe must include citations. The citations should appear near the image, such as in a caption, but they can be included in a list at the end of the document similar to a bibliography or to movie credits. Image citation formats may vary, but a standard format is as follows:

Artist (last name, first name), artist’s role (in parentheses i.e. Artist, Photographer), title, the work type in brackets [Painting, Photo, Drawing], country of origin or city, and state, and repository.

  • Duveneck, Frank (Artist). (1872). Whistling boy [Painting]. Cincinnati, Ohio; Cincinnati Art Museum.
  • Duveneck, Frank (Artist). (1872). Whistling boy [Image of painting]. Cincinnati, Ohio; Cincinnati Art Museum. Retrieved February 13, 1999, from

Q: How do I update or change my product once it has been accepted and posted?



A: A product can be updated at any time by the person who submitted the product. Once it is edited and saved, it will become unposted and invisible to POGOe users until it has been reviewed again by POGOe staff. This is usually a quick process, but depends on the extent of the update. If the original submitter is no longer affiliated with the product (such as if the product belongs to an institution and the person is no longer an employee), the ability to update the product can be transferred to someone else. Contact the POGOe Editor for more information.




Patient's Questions

Q: Do you know of web addresses of groups that maintain a list of doctors who are trained in geriatrics?

A: The following is a list of several sites that will give you information about internists/family physicians with certificates of added qualification in geriatrics (CAQG). Unfortunately, you have to search essentially state by state.